NASA form help

I don’t know about the NASA form, but I spent a total of about an hour filling out an online customs form in the last few days. I wanted to ship an order to Switzerland and diligently combed through the website of the Swiss Federal Office for Customs and Border Security to investigate tariff codes of comic books and letter openers and the like. But on the website of our mail carrier I got strange error messages, like “the item code must not exceed 10 digits” when it was only 4 digits long. After four attempts at calling the right person of the mail carrier, they told me that this was indeed strange and to wait a few days. I did, and lo and behold, I did not get the same error message anymore! I got the message “the item code must be between 6 and 10 digits long” … I still only had a 4 digit long code.

Ah the joys of running an online shop!

I will not go into the depths of how dealing with this kind of bureaucracy makes me feel, because we want to keep this website more or less kid friendly, haha!


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One comment on “NASA form help
  1. Wade Moeller says:

    I had the misfortune to have to ship a package from the US to France. Since it was a FedEx package, their software “helpfully” guided me by not allowing incorrect entries, but failed in any way to indicate why they were incorrect. I think I know the exact code you are/were having trouble with and it’s indeed a pain in the butt since I had to first learn what the heck it was and then learn how to read the magic decoder book to find the right code.

    I’m an aircraft mechanic,Jim, not a shipping specialist.

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