Anonymous customer feedback
I don’t know who the original quote traces back to, but “the customer is always right” is one of the most often misused phrases out there. Most often by customers, of course, but also by managers. The full quote is “the customer is always right in manners of taste“. And some aren’t even right in that regard, haha!
Chuck bringing his suggestions towards ATC as their customer, is a bit like those people who like to use the phrase “but I’m a tax payer, that basically makes me your boos” when dealing with official. That always goes over well!
Stef
Chuck: *says at start he wants to give anonymous feedback*
Also chuck: *leaves his name*
Don’t think he gets what it means to be anonymous
Now I can’t wait for a follow-up strip, featuring the ATC’s abrasive reply. I suspect it would have been the usual “Chuck, is that you?”, if the latter hadn’t already exposed himself by signing his “anonymous” feedback.