Ancillary income

I’m not old enough to remember the good old days of airline travel, before airline hijackings became a common occurrence in the 1970s. But I sure remember a time, when you didn’t have to pay extra for every little thing and the term “ancillary revenue” probably wasn’t even invented yet. But I understand. I also always want to pay as little as possible for a ticket, so I guess that’s where we end up.

But I wonder why Hans is not happy about Chuck “going the extra mile” for his customers, haha!


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