Tag: radio discipline

I had really nice controllers on my last four-day trip actually. It seems they are very overloaded at the moment (because they are so short staffed) and always really grateful when you help them out. We also had somebody in …

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Dragging things out is not necessarily always a bad strategy. So many problems just disappear or solve themselves if you just ignore them. I think most companies’ customer support departments deploy this strategy deliberately, but it can also be used …

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