Lack of empathy is one of my biggest pet peeves. And assuming the other party knows what’s going on in your head when you talk to them is one of the most common manifestations. I have clients who call me and start rambling about details about a project I am not yet even aware was going on. I can’t even begin to imagine how often that happens if you work in retail or any other customer facing job. And I’m sure we all know somebody else’s (cough cough) significant other who expects one to do something, maybe even in a particular way, but without communicating said expectations, because isn’t it obvious?!
And then there are those people who manage to be extremely compassionate, but entirely un-empathetic at the same time. For example, they hear somebody’s ill and feel extremely sorry for them, but they lack the empathy or self control to not gossip about it to half the planet. Or, another favorite of mine: Someone tells them in confidence that they’re pregnant, but that they’d like to tell the rest of the family themselves at a time of their choosing. And poof, the whole family knows in less than a day. That one I’ve witnessed multiple times.
Well, in this case, I assume Julio has told Chuck his expectations more than once.