I think the difference between a “Read and Do” checklist and a “Challenge and Response” checklist is probably self-explanatory. The bigger the aircraft, the more motors and systems you are dealing with, the more extensive the checklists become. When you …

Adhering to the checklist Read More »

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Having worked in both worlds, my assessment is that a mechanic will probably stay within the lines more than a pilot would if there was a such a thing as a coloring book study among aviators. And that’s probably a …

Inflight entertainment Read More »

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While trying to write something smart to accompany today’s strip, I googled the subject of magnetic poles and went down a bit of a rabbit hole. Time constraints keep me from going down even further, but boy, is that an …

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I don’t know who the original quote traces back to, but “the customer is always right” is one of the most often misused phrases out there. Most often by customers, of course, but also by managers. The full quote is …

Anonymous customer feedback Read More »

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