This classic strip idea came from back when I was still very actively working as an airplane mechanic at a little flight school. We were working on all kinds of planes of all shapes and sizes and also had a lot of “squawks” from students that turned out not to be a problem with the aircraft at all (for example, the transponder rarely transmits a return in the “OFF” mode). In the midst of all this small flight school madness I had students and instructors alike stop by on their way back from the flight line (the hangar happened to be between the ramp and the office) and just verbally tell me what they had found wrong on their plane that day. It was convenient for them and who wants to ground the airplane for something that might not turn out to be a big deal, right?! But guess how much of that I remembered if 12 people told me something about 5 different planes all while doing 2 different inspections on 2 more planes?
The other guys and I actually got in the habit of just responding with “Huh! That’s interesting” to every one of the squawks and concentrated on the ones that were written down and came to us through a work order. It was the only way to keep us on track without getting pulled into a hundred different directions. Also, it worked in our favor if something didn’t get fixed and the pilots complained. We asked them “Well, did you write it down?” and they said “No, but you said you’ll take a look” or “you said you’ll fix it”. Then we could say “Did I really say that? Or did I just say – Huh! That’s interesting” ? HAHA