Have you ever had to answer the phone about a noise complaint? I have! Some of these anti-airport people take this stuff very serious to a point were not even being friendly or making a joke to lighten the mood will help. But I have often wondered if it isn’t the “making a joke” part where I usually go wrong.
Quick thinking on Nobu’s part though, huh?! Poor Chuck might get his beak rung (or is it “bell rung”?)